Mountain View Water Association is a Non-Profit Corporation
MISSION STATEMENT
The Mountain View Water Association is dedicated to providing an adequate water supply and maintaining the current infrastructure through efficient and responsible operations.
We strive to provide the highest quality water for our customers by meeting or exceeding all regulatory requirements as economically possible.
We will provide excellent and responsible customer services through a dedicated and professional staff.
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Board Meetings are held on the 2nd Wednesday of every month
Time: 5:00 pm Location: 4163 George Washington Highway, Grafton, WV
Payments can be made by Cash, Check, or Money Order
Billing Cycle Explained
"Bill Due Date" -- The date when the bill is mailed. The bill is due upon receipt.
"Latest Pay Date" -- The last date, which is the 20th day following the date the bill is mailed.
"Delinquent Bill" -- Any bill that has not been paid within twenty (20) days of the bill due date. This date is printed on the bill.
"Delayed Payment Penalty" -- Any current bill not paid by the latest pay date will incur a 10% penalty, which will be added to the net current unpaid balance. This penalty is not interest and will be collected one time per late bill.
"This is an Equal Opportunity Program. Discrimination is prohibited by Federal Law."
To file a complaint of discrimination write:USDA, Director, Office of Civil Rights1400 Independence Avenue, S.W.Washington, DC 20250-9410ORCall (800)-795-3272 (Voice)(202)-720-6382 (TDD)
Phone: 304-265-6380
Fax: 304-265-6381
In Case of Emergency Call
304-288-1304 or 304-288-9718
© 2022 Mountain View Water Association